Shipping, Returns & Policies

Shipping

- Under normal circumstances, orders ship within 3 business days and arrive 3-5 days from shipping date. If the time frame will be extended for any reason, it will be communicated to you by email. 

- For Holiday shipping, please anticipate 7-10 business days before your items ship. We will communicate any delays and make sure you are up to date with all shipping information.

- Every order will receive a tracking number via email once your order has shipped. 

 

Returns

Please reach out to us at Contact@VonPerez.com to discuss possible options for replacing or returning items. We are committed to making our customers happy!

 

Custom Requests

If you have ideas for a custom design, please contact us at Contact@VonPerez.com. We look forward to bringing your ideas to life! If you have custom color or design ideas, we would love to discuss those and create the perfect pieces for you!